FAQ | Online Lanyards - Custom Printed Lanyards for Your Business



Here are some of our most asked questions. If you still need help, please contact us.

How does it work?

Start with our super easy-to-use Lanyard Creator. From there, follow the steps to build your perfect lanyard. Once you’ve done, you’ll be prompted to enter your contact information and submit your request. We will then get to work preparing a professional artwork proof for you to review before we begin production on your lanyards (reminder: everything up to this point is totally free!).

You’ll receive your artwork proof by email within 1 business day. At this point, you will have a chance to approve your order for production, and proceed to provide your shipping and payment information. And voilà, your order is placed into production!

How do I pay?

We accept all major credit cards, including Visa, MasterCard and American Express.

All amounts are in USD.

If you’re with a government organization, or one that works with POs, please contact us and we’d be glad to accommodate your needs.

Where are you located?

We have multiple locations in both Canada and the U.S., as well as a manufacturing facility in China.

What colors are available?

To allow for quick production, we stock our 10 most popular colours. However, we use the Pantone™ PMS color matching system on all our lanyards, allowing us to offer thousands of Pantone™ Solid Coated colors. Learn more about Pantone™ colors here. Note that sublimated lanyards use a 4-color process print.

Where are the lanyards manufactured?

All lanyards are produced at our overseas facility and are shipped directly to you.

Looking for domestic made lanyards? Please contact us and we’d be glad to accommodate your needs.

How long is production time?

Production time is typically 2 weeks or less, including shipping to your location. If you require your lanyards in a shorter period of time, rush service may be available at an additional charge. Please contact us for rush service rates and possibilities prior to placing your order.

Do you offer any discounts?

We love to help local communities and awesome fundraising initiatives. We offer discounts for non-profit organizations and certain public events. Please contact us to inquire about special rates for your organization.

What is the minimum quantity?

Our minimum quantity is only 100 lanyards! What are you waiting for? Get started now!

Didn’t find what you were looking for?

Let our experts help you create the perfect lanyards for your business.

Contact us!